- Nov 23, 2015
- 13,159
- 20,410
- AFL Club
- GWS
- Moderator
- #26
Giants' website has instructions, extracted below (if you didn't ask for a physical card, I think it's too late now, you'll be digital):What details do I need?
MOBILE TICKETING GUIDE
GIANTS are encouraging members to go digital in 2023 meaning your membership is with you wherever you go. GIANTS members will have the option to select a physical member's card to gain access to eligible matches or use their smartphone as their ticket. This guide is to help GIANTS members understand this process of entering matches and aims to make the process as smooth as possible.Please see the below sections and make yourself familiar with which process applies to your membership type.
SEASON '23 MEMBERS
2023 AFL and AFLW Members will receive an email after renewing which will allow them to choose a physical membership pack and card or a purely digital membership.
DIGITAL-ONLY MEMBER INTRUCTIONS
GIANTS members will be eligible to use their smartphone as their entry method into all GIANTS home matches. Please see the below mobile ticketing instructions.
Accessing your Mobile Ticket
- Download the GWS GIANTS Club app from the Google Play Store or Apple App Store.
- Open the GIANTS app and click the 'My Tickets' icon at the top of the page.
- Log in with your GIANTS membership details and your available matches will begin to load.
- Select your desired match and wait for your ticket details to load.
- Within 5 days prior to the match, you will now have the option to 'View Barcodes' or 'Add to Wallet'. It is recommended you add your tickets to either your Apple Wallet or Google Pay account before heading to the venue to ensure a smooth entry.
- Now with your barcode visible, head to the nearest entry gate and scan your ticket into the venue.
Note: If you have multiple tickets in your account, you can swipe across to view your next ticket.
Mobile Ticketing Tips
- Please have your phone brightness turned up and tickets ready before you arrive at the gate.
- Lost your phone on game day? Come and visit our team at the Members Hub outside the venue for a temporary ticket.
- Can't make it to a game? You can transfer your ticket to a friend.
- Don't have a smart phone? Call our team and we can organise alternative options for you.