Get to the G next Sunday v Port

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I'm a member with a barcode (but no plastic card)

Is this a game we need to pay additionally for?

Trying to figure out how I actually get into the G without a card, & this game isn't coming up in the RFC app
 
Got the Richmond app on my phone now.
Can get it to say I have 1 ticket.
Can't find how to activate a second ticket for the free friend.

Not sure how I also get a couple of free kids tickets.
I'd also like to access the buy 1 get 1 free to pay for an extra 2 friends.
Trying on the laptop also.
Entering barcode and it just perpetually sits on this:
Any advice?
1711177338287.png
 

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Got the Richmond app on my phone now.
Can get it to say I have 1 ticket.
Can't find how to activate a second ticket for the free friend.

Not sure how I also get a couple of free kids tickets.
I'd also like to access the buy 1 get 1 free to pay for an extra 2 friends.
Trying on the laptop also.
Entering barcode and it just perpetually sits on this:
Any advice?
View attachment 1937203
Go to game hub and scroll down
 
Not working for me.
Even Ticketek trying to buy tickets without my membership just shits itself instead of helping.

Is just rocking up and going to the members van or the Ticketek window workable?

Go to the app and click on game day hub.

There’s a link for your free ticket.

There’s also a code for free kids tickets and a code for 2 for 1 tickets.

IMG_0005.jpeg
 
same deal - have my ticket, but can't find a way to add the promo code for free kids

the link in game-day hub takes me to paid tickets
Same.
I've also got 2 of my kids unsure if they can finish work early enough to be worthwhile going.
Accessing a couple of free tickets would mean it doesn't matter if they become no-shows.
Getting to the point where it'll be just 3 of us going and the other 3 will have to buy at the gate during the first half if they get there.

And it's not just an old bastard like me - the teenage daughter has been trying to assist and also can't work it out.
 
So I can see under “my card” my sons membership account is there, but not able to switch to it to redeem his ticket - the app is beyond horrible
 

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Get to the G next Sunday v Port

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