You need to do this at gate 3. I spoke to ticketek the other day about it. Just make sure you have the original credit card that the ticket was purchased with as well as your membership card. You then just pay the difference.
Ticket upgrading is apparently easy. You just need to make sure you have the original credit card that the ticket was purchased with on you as well as your Hawks membership card. Head to gate 3 and pay the difference on match day and they will do a swap. These were the words from the ticketek...
I should mention that 1 of the tickets is a concession, but I just spoke to ticketek and they advised that I can get this changed over to another adult standing room ticket and pay the $20 difference from gate 3 on matchday.
I have 2 standing room tickets, 1 of which is concession, in M22. Got these through the ballot but thinking my 8 year old will struggle to see the game from here. Would be keen to swap these for 2 seats that are together and pay the difference. PM me if you can help.
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