Well just like I expected -taking our membership management back in house after it used to be run by the AFL has already had its dramas.
I figured this would happen when the move was made.
I moved out of house 15 years ago.... for the next 5 or so years I battled with the bulldogs membership department who first sent everything to my parents place, then sent two seperate memberships one to my new one to my old place, then when I cancelled the original (as I didnt need two memberships) they kept ringing me and recording me as one of the Lost bulldogs. **Hence why I always had doubts on the numbers of lost bulldogs the club always used to report given their record keeping is terrible.
Around the time the services were outsourced I bought a family membership as I now had a wife and wanted the kids packs for other family members. Things have been going great for the last 5 years - payments fine as we are all doggie for life members. This year I understand the handling of memberships have gone back inhouse - and guess what.... I had a membership of my name shipped to my parents address again and nothing sent out for the family membership.
OH its going to be a long few years getting this right as they failed at it al those years ago !!
Anyone else had problems so far ?
I figured this would happen when the move was made.
I moved out of house 15 years ago.... for the next 5 or so years I battled with the bulldogs membership department who first sent everything to my parents place, then sent two seperate memberships one to my new one to my old place, then when I cancelled the original (as I didnt need two memberships) they kept ringing me and recording me as one of the Lost bulldogs. **Hence why I always had doubts on the numbers of lost bulldogs the club always used to report given their record keeping is terrible.
Around the time the services were outsourced I bought a family membership as I now had a wife and wanted the kids packs for other family members. Things have been going great for the last 5 years - payments fine as we are all doggie for life members. This year I understand the handling of memberships have gone back inhouse - and guess what.... I had a membership of my name shipped to my parents address again and nothing sent out for the family membership.
OH its going to be a long few years getting this right as they failed at it al those years ago !!
Anyone else had problems so far ?