- Jul 2, 2017
- 8,739
- 18,289
- AFL Club
- Collingwood
I've been charged for both a Magpies Insider and Magpies Insider Digital membership.
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AFLW 2024 - Round 9 - Indigenous Round - Chat, game threads, injury lists, team lineups and more.
Can't Access Kayo with Inside Digital Membership
- Thread starter TradeDraft
- Start date
- Tagged users None
NMBB
Norm Smith Medallist
- May 3, 2021
- 8,560
- 14,012
- AFL Club
- Collingwood
How will you plead?
- Nov 13, 2008
- 28,015
- 21,794
- AFL Club
- Collingwood
- Other Teams
- Sydney Sweeney's Shaving Team...
View attachment 2150986Digital Insider (Kayo)
membership.collingwoodfc.com.au
This certainly suggests they would "stop the video immediately"!
Looks like it. Thanks for that.
But it means that they can't renew for the next year because I won't be a subscriber at that time. You cant have it both ways....
- Jul 2, 2017
- 8,739
- 18,289
- AFL Club
- Collingwood
Getting a membership? A succulent no-frills Collingwood membership?
- Nov 13, 2008
- 28,015
- 21,794
- AFL Club
- Collingwood
- Other Teams
- Sydney Sweeney's Shaving Team...
Hubbl sent me an email that said my subscription will end on 10th Nov.....even though I paid for 12 months a year ago which should mean 10th December.
criminals....but arent all the corporates
criminals....but arent all the corporates
NMBB
Norm Smith Medallist
- May 3, 2021
- 8,560
- 14,012
- AFL Club
- Collingwood
Sounds like a good behaviour bond would be appropriate
- Nov 13, 2008
- 28,015
- 21,794
- AFL Club
- Collingwood
- Other Teams
- Sydney Sweeney's Shaving Team...
I posted already in the news thread but this might be a bit of a saga, so I started a new thread for others to post their experiences.
Story so far.... I have been billed for $350 for a digital membership, despite not requesting an extension, although the terms appear to say that the subscription will continue. I had also deleted my credit card details on the club site but they used the ticketmaster details.
I cancelled the kayo subscription and hubbl sent an email saying that my subscription will end on 10th Nov, 1 month ahead of schedule.
I emailed the club requesting repayment of $350.
The question is how can they take $350 to extend my subscription for another year from 10th Dec when my subscription will be cancelled a month earlier.
Am I whingeing? Of course.
Story so far.... I have been billed for $350 for a digital membership, despite not requesting an extension, although the terms appear to say that the subscription will continue. I had also deleted my credit card details on the club site but they used the ticketmaster details.
I cancelled the kayo subscription and hubbl sent an email saying that my subscription will end on 10th Nov, 1 month ahead of schedule.
I emailed the club requesting repayment of $350.
The question is how can they take $350 to extend my subscription for another year from 10th Dec when my subscription will be cancelled a month earlier.
Am I whingeing? Of course.
The Royal Sampler
Floreat Pica, Bitch!
This was included with the e-mail advising of the price hike on the Digital Insider (Kayo) membership;
So if you hadn’t called the club to remove auto-renewal by October 11th, you got charged the new price of $350.
- Nov 13, 2008
- 28,015
- 21,794
- AFL Club
- Collingwood
- Other Teams
- Sydney Sweeney's Shaving Team...
Good work. I'm sure that they will tell me that when they get around to responding to my email. If the club doesn't want to provide a refund, I will be seeking a refund from my credit card provider....
And once again, I make the point that I have already cancelled the service and Hubbl has sent me a notice of it....so I cant see how it can be auto-renewed when the current subscription ends on 10th Dec.
The Phantom
Border Collie-wood
Guys, unsubscribe and wait for the retention offers. Mine was $20/month. No contract.
