Just have to vent this....
Went onto AFL website to get an AFL live pass. They have a free 4 week trial on for the NAB cup at the moment.
So I go through the steps, email confirmation, all good.
Then I have to put my credit card details in so that they can charge after the trial period - fine. Key in the numbers on 6 occasions and every time it comes out with a timed out error.
That is not what I am angry about. What really pissed me off is the 3 people in 3 different countries I spoke to in an attempt to resolve this.
Firstly I contacted the support that was listed on the AFL confirmation email. That sounded like India and the woman had no idea what I was talking about.
Step 2 - she transfers me to someone that can help me. This time it's an American, but I suspect it was in Singapore. She also had no idea but was adamant she would transfer me to someone that could help.
Next thing I get Trent from AFL membership. He's surprised to be receiving my call and says he can't help. He must have been on his way to the pub because he was super keen to try and transfer me to reception even after I told what a joke this was.
What a shambles that is, I don't think I'll bother with the Live pass - I've heard the reception is often crap anyway.
Valid rant complete.
Went onto AFL website to get an AFL live pass. They have a free 4 week trial on for the NAB cup at the moment.
So I go through the steps, email confirmation, all good.
Then I have to put my credit card details in so that they can charge after the trial period - fine. Key in the numbers on 6 occasions and every time it comes out with a timed out error.
That is not what I am angry about. What really pissed me off is the 3 people in 3 different countries I spoke to in an attempt to resolve this.
Firstly I contacted the support that was listed on the AFL confirmation email. That sounded like India and the woman had no idea what I was talking about.
Step 2 - she transfers me to someone that can help me. This time it's an American, but I suspect it was in Singapore. She also had no idea but was adamant she would transfer me to someone that could help.
Next thing I get Trent from AFL membership. He's surprised to be receiving my call and says he can't help. He must have been on his way to the pub because he was super keen to try and transfer me to reception even after I told what a joke this was.
What a shambles that is, I don't think I'll bother with the Live pass - I've heard the reception is often crap anyway.
Valid rant complete.