nobbyiscool
Brownlow Medallist
- Aug 11, 2006
- 23,021
- 25,548
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- Tasmania
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I used to work at a venue, albeit a different one. I think you need to speak to the manager of whomever is in charge of ticketing services, as there will always be house seats that are held back for various reasons (staff, sponsors, media, VIP allocation and so forth). The people on the front line usually don’t have the authority to give them out this far out from an event, but they will exist.
Whatever you do - don’t yell or be aggressive at the staff as they will mark your account with a keyword and the manager will nicely tell you to GAGF even if they have a house seat for your needs. If you are nice and explain the situation, you might end up with a suite ticket that doesn’t look like it will be used.
Thanks so much for that man, that's super helpful.
I hadn't even considered those ticket hold-backs - I was relying on more tickets being held back for actual accessible seating. But I don't care how it comes!
I even said to the woman on the phone today that part of the frustration was because there was no one to yell at, cos I knew it wasn't her fault, and I know that Ticketek don't care.
The more I think about it, the other part of the frustration is just these little micro-aggressions on behalf of society that remind those of us with a disability that for all the good will in the world, and for all the laws in the world, some people still consider us an inconvenience, and the world will never be quite as welcoming or accommodating as it should be for us. And that's coming from someone that 'only' has a ****ed back, it wasn't until my doctor and Centrelink insisted that I was even comfortable calling myself a person with a disability.
I'm fortunate that I'm rarely faced with such profound examples of what feels like discrimination (whether it's conscious or unconscious, deliberate or otherwise). But whenever I do, it usually flattens me like a piece of road kill, and usually takes me much longer than this to realise that's why I was so upset. That's something I guess!