Hey mate,
Welcome to the board, first and foremost. I'm a relatively new poster but a long time fan and reader, and a lifelong Tigers man. It's great to hear that the club wants to up their online presence - I've been calling for that for a while! It's the best possible interface between club and the fans - and we are, after all, the biggest and most important stakeholders in the mighty RFC.
However, there are a couple of problems with creating online forums for discussion - obviously sometimes people get a little out of hand with what they say. On here it's not so bad, as we have guys like Khan and Tugga to moderate the posts and flag anything a little too edgy, but the Facebook page is a different story. Yesterday's post from the club's page re: Raymond Wong's win of the $100 Tiger Den voucher attracted some of these out of hand discussions - which unfortunately took the form of some rather nasty racial jokes and stereotypes being flung around. I'm no PC nutter, but I do think that an institution as proud and inclusive as the RFC wouldn't want to be associated with that kind of antiquated thinking. I've already posted on the club's official FB page about this and flagged the comments, but the fact that they were up there for nearly 24 hours (and at time of this email remain there) shows that the page isn't updated frequently enough for these sorts of issues to be ironed out quickly, and could potentially open the club up to all sorts of criticisms.
I'd encourage the club, from the perspective of a Masters of Communication student who likes to think that he's in touch with dissecting the mores of internet etiquette and service provision from a corporation's perspective (I work in a small role doing just that for a large brewery), that not only is a statement on the page reinforcing the club's position on inappropriate postings necessary, but also the provision of an employee to track and monitor the goings on on that page on a more regular basis.
Anyway, that may not be your department but I figured this was as good a place as any to raise the issue.
Cheers,
Hamish
Welcome to the board, first and foremost. I'm a relatively new poster but a long time fan and reader, and a lifelong Tigers man. It's great to hear that the club wants to up their online presence - I've been calling for that for a while! It's the best possible interface between club and the fans - and we are, after all, the biggest and most important stakeholders in the mighty RFC.
However, there are a couple of problems with creating online forums for discussion - obviously sometimes people get a little out of hand with what they say. On here it's not so bad, as we have guys like Khan and Tugga to moderate the posts and flag anything a little too edgy, but the Facebook page is a different story. Yesterday's post from the club's page re: Raymond Wong's win of the $100 Tiger Den voucher attracted some of these out of hand discussions - which unfortunately took the form of some rather nasty racial jokes and stereotypes being flung around. I'm no PC nutter, but I do think that an institution as proud and inclusive as the RFC wouldn't want to be associated with that kind of antiquated thinking. I've already posted on the club's official FB page about this and flagged the comments, but the fact that they were up there for nearly 24 hours (and at time of this email remain there) shows that the page isn't updated frequently enough for these sorts of issues to be ironed out quickly, and could potentially open the club up to all sorts of criticisms.
I'd encourage the club, from the perspective of a Masters of Communication student who likes to think that he's in touch with dissecting the mores of internet etiquette and service provision from a corporation's perspective (I work in a small role doing just that for a large brewery), that not only is a statement on the page reinforcing the club's position on inappropriate postings necessary, but also the provision of an employee to track and monitor the goings on on that page on a more regular basis.
Anyway, that may not be your department but I figured this was as good a place as any to raise the issue.
Cheers,
Hamish