I remember the old system where you got placed into a different queue on Mobile and it was heaps quicker. And it never caused issues.
The more they fiddled with it, the worse it got. It seems to be much better now.
you can have what ever system you want, it might make the process easier but it doesn't make any more seats.
If more people want tickets than there are tickets available, someone misses out. Who that person who misses out maybe depends on the system used, but no matter how you cut it, someone misses out. This was the same even back in the day when you lined up.
It is the same with the housing crisis, you can make all sorts of rules, but if there are more people than houses, someone ends up living in a tent.