Yeah I'm sure the contract with the security firm included a provision to ensure staff were adequately trained, which doesn't seem to have occurred. Of course, I'm not sure how much additional training you need to know not to sleep with people in quarantine given the widespread advice to keep 1.5 from people and avoid prolonged contact.It might be hard to say which protocols were breached in which way, until we know what & how they were communicated.. The media are talking about guards with 5 minutes of training... That's not a protocol in my book... But i am happy to wait and see what the inquiry says.