AFLW 2024 - Round 6 - Chat, game threads, injury lists, team lineups and more.
), so if your missing something from you membership pack or your member since date is stuffed up then its usually the afl's fault not Carlton's. Also if something gets lost in the mail then thats not Carlton's fault either, Australia Post are in charge of our mail service these days.
Thy generally your comments are pretty insightful however on this topic your attitude disappoints me so much that I feel compelled to comment.
Firstly our membership department do a sensational job. I dare say they get it right 99% of the time so if you do the math thats about 450 mistakes per year. Not bad considering we have 45,000 odd members plus thousands of non-member supporters. Every business in the world would love to have that kind of success rate.
Secondly they put up with an incredible amount of shit from the nuffy supporters and those people who expect the club to bend over backwards for them just because they pay $200 a year.
Thirdly, say the average membership is $300-$400 for 17 games. Your at the footy for a total of 3 hours.
17 games x 3 hours = 51 hours of footy.
$350 / 51 = $6.86 per hour of entertainment
What better value could you want? $6.86 per hour to see a professional sport and world class athletes. Consider the ACDC concert that is on tonight. to sit in those VERY SAME seats as you would at the footy, some people are paying $200 for a concert that goes for 4 hours.
$200 / 4 hours = $50 per hour of entertainment.
Do you realise how good the value of having a membership is? In comparison to other world class entertainment you pay sweet FA.
So perhaps before you even think of complaining about the "cd sized packet" you should consider that your paying next to nothing (even if you have the top priced membership)
I'm not sure if you fully understand but the club is trying to run a business. Sure its all well and good to dream that "its all about the players and winning a premiership so don't give a stuff about the business side", but in reality if the clubs business side is running poorly then the team has no chance of winning games. So maybe you should be happy with your "cd sized packet" because if the club was to give every member a plaque or life size cut out of their favourite player as part of membership there would be no money left to spend on the footy department which does help win games. I'm pretty sure when swanny is tossing up whether to spend more money on the footy department or more money on members its an open & shut case. This next bit may hurt a little...in reality members and supporters cannot win you games. Giving members that little extra something thing is not going to help you win games, ever. Don't get me wrong the year in year out financial contribution that members make is vital but the needs to be a balance of what you expect. No member is bigger than the club.
Thy next time you speak to the membership department ask them who is responsible for the mailing outs. After speaking with one of the membership team for about 20 minutes earlier this week i found out that the afl are in charge of all mail outs (hmm, go figure
In regards to NavyGuns_2008 issue, what more do you want them to do? NavyGuns_2008 made the mistake of filling out the application in his name instead of his brothers. When he contacted the club they gave him an instant reply (try getting that from telstra), all he needed was the junior membership replaced and that's exactly what they did, with no fuss at all. It costs the club money to send another card but i bet the club didn't charge him for it.
Its probably fair to say that most issues are caused by the member not the club, most likely because the have misunderstood or misinterpreted something. It sound like you had a bad experience in the past thy? i wonder how it started, i dare say you may have had a request that the club couldn't fulfill or something got lost or was missing from you "cd sized packet" which is completely out of the clubs control.
Finally how brave of you to stick the boots in to the membership department in an online forum where they have no right of reply. I've spoken to more than one membership operator this summer and on all occasions they have been extremely pleasant, helpful and informative. The people working there are genuinely interested in helping your member experience and its ashame they are on the end of so much negativity from some individuals. By the way did you forget that our membership and marketing team has been the most successful in the last 2 years?
So Thy if you ever happen to venture down off that high horse of yours feel free to drop then patronising tone as well. You either expect far too much from the club or you just a tad bitter about something.
Here's one for the membership & marketing team
(ps i've never been carded before mostly because i don't feel the need to comment most of the time, but the piece above its not a personal attack rather it is an attack on some of the opinions he has).
Thy other than this thread i genuinely think you post extremely good quality stuff and are an asset to this board
), so if your missing something from you membership pack or your member since date is stuffed up then its usually the afl's fault not Carlton's (garbage). Also if something gets lost in the mail then thats not Carlton's fault either, Australia Post are in charge of our mail service these days.
Yeah!
Didn't get mine today.
I'll be waiting very impatiently by the letter box tomorrow morning.
Got mine today.
Also today, i've learned that Gibbs is close to re-signing with the club, and i'm heading out to Visy Park this afternoon to watch the intra-club match. Friday's don't come much better than this.
