I don't fully agree with the "shouldn't complain to people who have no control" angle.
If you have an issue with any business or product, you complain to the person you have direct access to and to the people who stand to lose the most from your dissatisfaction.
The AFL certainly won't GAF if some Lions supporters don't like the fixture situation. The club bloody well should though, as they stand to lose that support. They are there to represent our membership to the AFL. Make enough noise and they might just push harder and the AFL might just listen more. The club has a little more pull than individuals.
I know it's not the club's fault (some would debate this), but they are their to receive feedback from the membership. The person on the end of the phone knows it's not them at fault or being held responsible, but hopefully they get off the phone and report to management just how angry people are.
If you have an issue with any business or product, you complain to the person you have direct access to and to the people who stand to lose the most from your dissatisfaction.
The AFL certainly won't GAF if some Lions supporters don't like the fixture situation. The club bloody well should though, as they stand to lose that support. They are there to represent our membership to the AFL. Make enough noise and they might just push harder and the AFL might just listen more. The club has a little more pull than individuals.
I know it's not the club's fault (some would debate this), but they are their to receive feedback from the membership. The person on the end of the phone knows it's not them at fault or being held responsible, but hopefully they get off the phone and report to management just how angry people are.