Things that sh*t me the fifteenth part

[Gralin]

Thread has been rolled over to Part 16 here

Things that sh*t me the sixteenth

The Previous thread is located here https://www.bigfooty.com/forum/threads/things-that-sh-t-me-the-fifteenth-part.1266206/

www.bigfooty.com

 

[rank and file]

I work in customer service for a company whose main form of business is an app, we also have a website that customers that can use.
So when there are tech issues with that app, what infuriates me about that this is the number of customers that:
1. Don't know how to delete the app and reinstall the app.
2. Don't know whether they have an iPhone or Samsung
3. Don't know how to access the app whilst staying on the phone
4. Don't know the difference between wifi and mobile data
5. Don't know how to use the "Forgot Username" feature on the website
6. Don't know how to access the website, and google for that matter
7. Don't know what Safari is on their phone

PM'd you,particularly 7,WTF is Safari?
Least you probably get to WFH,so lucky that the only time I have to deal with customers is when it's my choice.
Black market seafood.
Only shit bit is you do the opposite of WFH.
Go to sea for 3 weeks and work bulk hours.
Good bit is you make $ quickly and keep fit.

 

[Perth gal]

You haven't put it in offline mode, have you?

How do you check if you’ve done that. ..?

 

[rank and file]

How do you check if you’ve done that. ..?

#akkaps sort this out asap

 

[Cruyff14]

I don't have an iPhone or a Samsung, what kind of question is that?

Sent from my Nokia 7.2 using Tapatalk

Because they are the most common smart phones.

 

[craigos]

Support: "OK good, right, turn off your phone, carefully pack you phone, charger, accessories back in the box
Customer: "OK, rightio done that, now what?"
Support: "Great, now find a garbage bin and throw it in there - you don't deserve to own a modern device, you f***ing moron..!"

How are they still on the phone once they've turned it off and packed it away?

 

[RedmanWasHere]

WTF is Safari?

Safari is a web browser.

Much like Internet Explorer, Mozilla Firefox, Google Chrome, Netscape and Opera.

 

[Paul66]

How are they still on the phone once they've turned it off and packed it away?

Probably a land line. I still use mine.

On SM-G781B using BigFooty.com mobile app

 

[FRUMPY]

Probably a land line. I still use mine.

On SM-G781B using BigFooty.com mobile app

carrier pigeon?

 

[craigos]

Probably a land line. I still use mine.

On SM-G781B using BigFooty.com mobile app

Black and Decker or Rank Arena?

 

[Billy ray]

Black and Decker or Rank Arena?

Ericsson cobra was the bees knees

 

[akkaps]

I work in customer service for a company whose main form of business is an app, we also have a website that customers that can use.
So when there are tech issues with that app, what infuriates me about that this is the number of customers that:
1. Don't know how to delete the app and reinstall the app.
2. Don't know whether they have an iPhone or Samsung
3. Don't know how to access the app whilst staying on the phone
4. Don't know the difference between wifi and mobile data
5. Don't know how to use the "Forgot Username" feature on the website
6. Don't know how to access the website, and google for that matter
7. Don't know what Safari is on their phone

fkme

Follow up from yesterday
"Can I get you to delete and reinstall the app"
'Nah I don't want to do that"

Okay bye

 

[rank and file]

Follow up from yesterday
"Can I get you to delete and reinstall the app"
'Nah I don't want to do that"

Okay bye

What's the app?
I've got 4 on my phone another one wouldn't hurt.

 

[drd23]

How do you check if you’ve done that. ..?

That would probably depend on what email service you are using

 

[deanc]

How are they still on the phone once they've turned it off and packed it away?

You can safely assume I'm liaising with them on a messaging service on their home PC/laptop or other device.
In fact, I think the biggest mistake companies make when supporting an App is trying to provide solutions on the fly with the clients device, when a lot of people don't even know the basics of using their phone - ah, where is settings, how do I get to the home screen without closing the App, what is the Apple/Play Store etc...?

 

[Alberto_Magnifico]

Podcasts that have ads anywhere but the start. If they insert a single add anywhere else I unsubscribe.

 

[Plugger35]

Superhero nerds raving about The Batman, wow I can't wait to see the hundredth f***ing version of Batman since the 1960s.

Adam West is Batman




Now just leave Batman alone.

Podcasts that have ads anywhere but the start. If they insert a single add anywhere else I unsubscribe.

They're easy to skip over though unlike online tv shows where you have to cop the ads whether you like it or not.

 

[Gralin]

Superhero nerds raving about The Batman, wow I can't wait to see the hundredth f***ing version of Batman since the 1960s.

Adam West is Batman




Now just leave Batman alone.




They're easy to skip over though unlike online tv shows where you have to cop the ads whether you like it or not.

I thought Bruce Wayne was Batman

 

[Over The Post]

Ordering a large flat white and telling the chick twice I'd like it extra hot please, get home and it's more suited to bathing than drinking. Shit I hate microwaved coffee.

On the other hand the batman video above has made me less shitty, so its not all bad.

 

[HeathySure]

Ppl who have not have any interest in sport trying to talk sports with you

 

[Alberto_Magnifico]

Ppl who have not have any interest in sport trying to talk sports with you

How about them Mets hey?

 

[HeathySure]

How about them Mets hey?

lol what prompted this is talk over Shane Warne. Literally no clue what he had done

 

[rank and file]

Ordering a large flat white and telling the chick twice I'd like it extra hot please, get home and it's more suited to bathing than drinking. sh*t I hate microwaved coffee.

On the other hand the batman video above has made me less shitty, so its not all bad.

lol
WTF is extra hot?
Do they have to boil the water twice?

 

[Alberto_Magnifico]

lol
WTF is extra hot?
Do they have to boil the water twice?

Nah they over heat the milk beyond its "optimum" temp...some uptight barristas may take exception to this in a similar way a chef might scoff at a well done steak.

 

[Dogs_R_Us]

You can’t taste or drink coffee when it’s too hot. I once burnt my mouth on unexpectedly hot coffee. It actually took several months to get over it.

I once asked a barista (at Southbank) for a bit of cold milk to add. He screamed “I don’t serve cold coffee!”, dumped half the cup down the sink and poured a ridiculous amount of cold milk into the cup. I left it on the counter. I hope fervently he went broke during covid.

 

[Alberto_Magnifico]

You can’t taste or drink coffee when it’s too hot. I once burnt my mouth on unexpectedly hot coffee. It actually took several months to get over it.

I once asked a barista (at Southbank) for a bit of cold milk to add. He screamed “I don’t serve cold coffee!”, dumped half the cup down the sink and poured a ridiculous amount of cold milk into the cup. I left it on the counter. I hope fervently he went broke during covid.

Wasnt near Freshwater place by any chance? I work near there and there have been a few hipster attitude giving baristas in the area, like pfffttt it's Southbank not Brunswick