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AFLW 2024 - Round 10 - Chat, game threads, injury lists, team lineups and more.
Resource 2024 Membership thread - it begins - with a kiss
- Thread starter The Filth Wizard
- Start date
- Tagged users None
- Jun 25, 2012
- 2,358
- 2,975
- AFL Club
- North Melbourne
When we win more games lol. Currently 5GB is overs
tazaa
Hall of Famer
So membership staff at the club.
For all my criticism of North over the years, I’d like to say the staff do an amazing job.
Lovely, lovely people who sadly and unfortunately have to bear the brunt of so many issues that are the clubs fault.
The email address issue is an AFL/Tickemaster/North issue that someone like Sonja or Jen need to get onto.
I did receive a call back today from the club in response to my email.
It was from one of the membership managers who get this - has notes from my complaint on the same issue from 2020
We did have a laugh about it today because of how in his time working at the club he has known of this issue. But it goes back 10 years not 4.
The club does now realise how much of a joke this issue really is. It’s time to get serious.
It’s a Ticketmaster issue.
The club can update email address for us in real time, and it works. But only for a week or two. Sometimes even a month if we’re lucky.
The member portal operated by Tickemaster is an old and outdated platform. It backs up to a server that inadvertently impacts email addresses and reverts them back to default.
Each and every time.
So unless someone at the club manually updates it after each back up, there is no solution here.
It’s an AFL problem because they signed the contract with Ticketmaster to be the host of it clubs member portals. So until North lobbies the AFL to flag this issue as high urgency/high priority, we are just going to have sit and wait.
I have some hope that a solution is on the way, as the club is aware of this problem now and it’s no longer being ignored.
So please call in, email in and let the club know that if you, or a family member or a friend is experiencing this issue - the club needs to know.
For all my criticism of North over the years, I’d like to say the staff do an amazing job.
Lovely, lovely people who sadly and unfortunately have to bear the brunt of so many issues that are the clubs fault.
The email address issue is an AFL/Tickemaster/North issue that someone like Sonja or Jen need to get onto.
I did receive a call back today from the club in response to my email.
It was from one of the membership managers who get this - has notes from my complaint on the same issue from 2020
We did have a laugh about it today because of how in his time working at the club he has known of this issue. But it goes back 10 years not 4.
The club does now realise how much of a joke this issue really is. It’s time to get serious.
It’s a Ticketmaster issue.
The club can update email address for us in real time, and it works. But only for a week or two. Sometimes even a month if we’re lucky.
The member portal operated by Tickemaster is an old and outdated platform. It backs up to a server that inadvertently impacts email addresses and reverts them back to default.
Each and every time.
So unless someone at the club manually updates it after each back up, there is no solution here.
It’s an AFL problem because they signed the contract with Ticketmaster to be the host of it clubs member portals. So until North lobbies the AFL to flag this issue as high urgency/high priority, we are just going to have sit and wait.
I have some hope that a solution is on the way, as the club is aware of this problem now and it’s no longer being ignored.
So please call in, email in and let the club know that if you, or a family member or a friend is experiencing this issue - the club needs to know.
shintemaster
Brownlow Medallist
If that is the case I would assume there is a barrage of similar complaints from other clubs. Now I haven't gone deep searching, but I also haven't seen this broadcast on the main board as an issue either...
Quivorir
"Unhinged"
- Mar 29, 2010
- 58,955
- 78,039
- AFL Club
- North Melbourne
- Other Teams
- LAL-MMA-Victory-CFC-Seahawks
Funnily enough came to post a similar thing. Have had a quick look at 4 or 5 other boards and nothing like this. I do not believe this is an AFL wide issue at all. This is a club specific issue and a big part of that problem is our rotating door of membership staff.
Chadwiko
@ChadwikoTWW
- Sep 25, 2004
- 23,716
- 39,669
- AFL Club
- North Melbourne
- Other Teams
- Washington Commanders, Boston Celtics
So wait, did anyone else here get the weird pillow case in a 'Future Roos' pack? I'm starting to get weirded out that no one else has mentioned it.
Quivorir
"Unhinged"
- Mar 29, 2010
- 58,955
- 78,039
- AFL Club
- North Melbourne
- Other Teams
- LAL-MMA-Victory-CFC-Seahawks
What makes the pillow case weird?
Uncle_Leo
Premium Gold
Other clubs most likely have their own database and platforms they run emails from, not relying on Ticketmaster/AFL
Its incredibly amateur and not a surprise
- Apr 8, 2010
- 6,769
- 26,691
- AFL Club
- North Melbourne
- Other Teams
- South Adelaide Panthers
shintemaster
Brownlow Medallist
It was hand delivered at 3am by a James Brayshaw lookalike in a mankini.
shintemaster
Brownlow Medallist
In which case - entirely a problem of our own making. We of all clubs should know better than to rely on the AFL.
TennisPlayerAndy
Game #6 Klay
- Apr 1, 2008
- 59,568
- 107,075
- AFL Club
- North Melbourne
- Other Teams
- Liverpool, Raiders, GSW, QPR, NYM
You could run it on a ****ing excel spreadsheet and have a better database than we have now.
I am also frustrated by ticketmaster and the North membership / NMFC App. I know that some time back I had a message indicating (I think) that the passwords could be synced but as I ordered a plastic ticket this year I didn't really bother with checking. But when others including members of my family had their plastic tickets and mine hadn't arrived even though we all signed up in one phone call (changed membership level) I got a bit panicky and tried to log in. The app seemed to show all of the news but it wouldn't sync to ticketmaster.... Damn! Called the club but they were on leave over new year (fair enough). Ironically, I was on the phone to them waiting to be picked up when my wife came in with the mail with a couple of packages from North, and thank goodness, one contained the plastic card!
Anyway, today I checked the NMFC App to look for any "news" related to recent goings-on and out of interest, clicked onto the "My Card" link and instead of the error that was occurring previously, there's a message that says I have not yet purchased or received any tickets for NMFC events. I'm wondering if anybody knows - is that because I have the plastic card (so that I can have only one or the other but not both)?
shintemaster
Brownlow Medallist
For some unfathomable reason they don't make the tickets available until right before the season starts (even though clearly they could as they issue cards earlier). It's annoying as you will end up 1 week from opening round wondering if you'll be able to get in...
Cheers. I suspect that I only noticed due to the checking when my login accidentally worked again. I really shouldn't be worried since my plastic arrived. Old skool is Kool!
Well done!!!! Not much is normal from our membership department. It’s the greatest sporting club to be a member of though
Call the membership dep if you feel something is wrong.
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kool kangas
Bring it on!!!!!
North Melbourne - 2024 Bella Eddy Player Sponsor
North Melbourne - 2024 Hugh Greenwood Player Sponsor
Veteran
North Melbourne - 2023 Ailish Considine and Bella Eddy Player Sponsor
North Melbourne Season 7 - Bella Eddey and Vicki Wall Player Sponsor
North Melbourne - 2022 Kaitlyn Ashmore and Aileen Gilroy Player Sponsor
North Melbourne AFLW - 2021 Aileen Gilroy and Kaitlyn Ashmore Player Sponsor
The 2024 members polo has arrived. Looks good , plain and simple with no advertising either..
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DaveyBoy123
Premium Gold
- Jan 26, 2003
- 9,382
- 22,204
- AFL Club
- North Melbourne
- Other Teams
- Southampton, San Antonio, Buffalo
Hooray... At least it's the right shade of blue!
Sillygit
Norm Smith Medallist
- Mar 6, 2019
- 7,276
- 21,753
- AFL Club
- North Melbourne
Spoke to them today about getting that digital membership goin for the cheaper kayo, also with kid on the way this upcoming seasn i wont be able to make my way to melbourne as much so we talked about other options for just this year.
Was genuine in his congrats and we small talked about havin a kid, sorted the membership add-on/change in moments, then offered me two tickets one-off to a home game in my usual level 2 bay so i can take my dad at some point.
As always, nothin but a positive experience. But ive never had to change my email or anything.
Was genuine in his congrats and we small talked about havin a kid, sorted the membership add-on/change in moments, then offered me two tickets one-off to a home game in my usual level 2 bay so i can take my dad at some point.
As always, nothin but a positive experience. But ive never had to change my email or anything.
Same here. Had to change our level 2 seats due to the stadium changes discussed previously. That meant having to split our 3 seats with one infront, 2 behind. Did that and thought it was the end of it.
But got a call last week saying they could now give us better seats all together. Completely proactive and unexpected.
Have canceled my foxtel subscription today after 19 years as there was just rubbish on
The wife has started watching some of the streaming sites as they have the type of shows she likes
Question
I shall be renewing my North membership this week so what’s the process to get Kayo with your membership
TIA
The wife has started watching some of the streaming sites as they have the type of shows she likes
Question
I shall be renewing my North membership this week so what’s the process to get Kayo with your membership
TIA
And so they should! How ridiculous
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