Scape Goat I've lost my faith in Ken Hinkley Part 2

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I don't think it's about marketing.
It's about easing the change.

edit: not marketing department then. Communications/Member relations whatever you want to call it. I think you missed the point entirely. Do you really think the "easing" is going well and a good idea?
 

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But don't you at least want to ask why? Blind faith is dangerous. You would be a car salesman wet dream

“It’s got 4 wheels and the salesman has a Livestrong wristband. Can I borrow your fountain pen?”
 

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