Gather Round tix

[Smartys Power]

Every ****ing time I click proceed to checkout, Ticketek just freezes. Wtf. It’s 2024, surely there’s a better system.

 

[RussellEbertHandball]

4 night pass at AO - using Port barcode
Cat 1 $195
Cat 2 $150
Cat 3, Hill and restricted view $105
Alcohol Free area $150

3 night Pass at AO
Cat 1 $163
Cat 2 $125
Cat 3, Hill and restricted view $88
Alcohol Free area $125

Looks like price is the same for members and non members ie hit ticketing and pricing info button without using the barcode, but that might change tomorrow when General Public get access

 

[Smartys Power]

Just taking the ****ing piss now.

 

[Smartys Power]

Finally get past freezing, I’m left with 20 seconds to purchase my tickets. Time out, get booted out, back in to a 21000 people queue.

 

[Ford Fairlane]

Anyone else get an error message about ticket delivery?

 

[Enviable Tradition]

Anyone else get an error message about ticket delivery?

I'll tell you in 4420 peoples time.

On SM-G975F using BigFooty.com mobile app

 

[Malibu#27]

Finally get past freezing, I’m left with 20 seconds to purchase my tickets. Time out, get booted out, back in to a 21000 people queue.

similar story to me. Mine froze, came back and said my ten minutes to book tickets had expired, so Ive started again.

 

[Smartys Power]

Guess I deserve this for having zero issues during the finals.

 

[Visenfest]

In the queue for a few hours, but got a ticket in section 521-2, row AA.

 

[Arsene Wenger]

Still can’t even log in on any medium !!!


Sent from my iPhone using BigFooty.com

 

[Coobk001]

Still can't believe how bad that was.

30 mins in a queue I can live with. It was counting down and I had clarity on where I stood. That is an improvement from Ticketek.

However the sites performance and hanging was just ridiculous.

I got in, entered barcodes and see a spinning wheel loading. So I got impatient after 20secs and clicked the spinning wheel button and bang I went in. Then waiting for the options to come for selecting, it was hanging everywhere, then once seats were finally allocated, I tried to change seats and was getting error messages and warnings. Time was already ticking down at that point to 2 mins, so I couldn't mess around, I just took the seats they offered, tried to log in but of course that hung a bit as well. Suddenly down to only a minute to enter CC details. Got that done in 20 seconds and with 40 seconds to go I hit pay. Bang again the screen goes into spinning wheel of death and the clock counts all the way down to zero before going to a bad gateway error.

Just ridiculous.

Then you spend 5 minutes wondering if I should jump back in the queue or whether it has gone through, before an email finally comes through and confirms I got the tickets.

That was just a shit, shit experience.

 

[Enviable Tradition]

Nose bleeds in the Southern stand.

Too scared to try and get better.

Ridiculous

On SM-G975F using BigFooty.com mobile app

 

[Ford Fairlane]

I have received a single barcode for 2 tickets. Is that what others are getting?

It is usually two tickets with barcode and full information.

 

[Coobk001]

I have received a single barcode for 2 tickets. Is that what others are getting?

It is usually two tickets with barcode and full information.

Na, I got a barcode(ID Code) per ticket.

 

[Smartys Power]

Gave up.

Took the free tickets to our game and ran.

 

[Drunk_off_R0zee]

A family member got our tix for $30 cat 2 (I believe) which used our barcodes.

I jumped on to suss out for a mate and I could still purchase a free ticket even though my barcode is used? Anyone have this happen? Hope I haven’t stuffed with my ticket?

 

[Ford Fairlane]

Na, I got a barcode(ID Code) per ticket.

Looks like they did stuff it up then. Lucky I have 5 months to sort it out given Ticketek's history.

 

[agmsy]

Looks like they did stuff it up then. Lucky I have 5 months to sort it out given Ticketek's history.

Five months from now, half of us will still be at position 30,000+ in the queue and the other half will still be getting 504 bad gateway errors.

 

[Kezza2591]

Just realised I won't be in the country for Gather Round, so if anyone is still after a barcode let me know and I'll pass it on.

Is this still availble?

 

[VineValerian]

So after logging back in after the first debacle, waited from 10:50am until 12:14pm - at the end of a 34k queue

Eventually went into the ticketing part of it. Scrambled through in time to get my two seats this time in a different area to before (actually slightly better position), and managed to pay for it in a nick of time

That's 3 hours of my life I'll never get back

Still reckon my first effort was under 7 minutes, even with the hang time with every page of the website

Surely Ticketek can do each day's games on separate days rather than all 9 on the same day. You've got peeps from all over Australia trying to login at once!

Assuming 50k for 6 AO games and 10k for 3 other games. That's 330,000 people seeking a seat in a small window of time.

Masterclass of planning there

 

[Janey]

Is this still availble?

Very sorry, but no. It was picked up only a few minutes after I posted this. Hopefully someone else may be able to help you out.

 

[_VXV]

Underneath the coaches box on the Northern End.

Is that 205?

 

[VineValerian]

Nine News had a story about the cluster*** of the website.

Ticketek said the system crashed due to an overload of people on the site - but that there were "no issues with the system"

O---K!!!

WTF?

 

[Coobk001]

Nine News had a story about the cluster*** of the website.

Ticketek said the system crashed due to an overload of people on the site - but that there were "no issues with the system"

O---K!!!

WTF?

Honestly, for a company whose literal job it is to handle that ticketing process, it is unbelievable that it is such a poor system. Their infrastructure should be juiced up to handle at least 50,000 web requests per second. I suspect their system can only handle a few thousand though.

 

[ibd77]

Is that 205?

Yep