aussiedude
Pac-12 After Dark 2014-2023
- Feb 7, 2010
- 45,314
- 40,106
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- Collingwood
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- Green Bay Packers, Stanford
- Moderator
- #4,442
NFL NFL Gamepass
- Thread starter runmachine
- Start date
- Tagged users None
matt_897
Premium Platinum
Reading through this thread is depressing. I'm lucky that my bank card expired this year that I used for Gamepass last year so I don't get charged.
I still probably will end up getting it because I want a way to watch Jets games but going to wait till the last moment
I still probably will end up getting it because I want a way to watch Jets games but going to wait till the last moment
Toadvine
17?19?
- Feb 29, 2008
- 8,355
- 14,845
- AFL Club
- Richmond
- Other Teams
- Baltimore Ravens
Maybe they're doing some type of sever migration and it won't be complete and switched on until a few weeks before the season? Then we might see higher quality stream?
That's all I can really hope for at this point.
That's all I can really hope for at this point.
Finally a response.
""Please be informed that the NFL Game Pass content is restricted to the area where you have originally signed up, meaning that you can access the NFL content on this account, only while residing in India.
Since you are residing abroad, the best resolution would be to delete the current account and then proceed to open another DAZN account(with the same email address) with a local payment method to allow you to watch the content
If you still want to proceed with the cancellation of your NFL Game Pass autorenewal subscription/account deletion under this email address: , please reply to this email confirming that.
We apologize for any caused inconveniences, but please be informed that this complies with our terms and regulations regarding portability issues.""
Farewell Gamepass. You never failed me. Except for last year when I tried to watch Bengals v Bills on delay but couldn't find anything. Turns out you weren't at fault.
On SM-G781B using BigFooty.com mobile app
""Please be informed that the NFL Game Pass content is restricted to the area where you have originally signed up, meaning that you can access the NFL content on this account, only while residing in India.
Since you are residing abroad, the best resolution would be to delete the current account and then proceed to open another DAZN account(with the same email address) with a local payment method to allow you to watch the content
If you still want to proceed with the cancellation of your NFL Game Pass autorenewal subscription/account deletion under this email address: , please reply to this email confirming that.
We apologize for any caused inconveniences, but please be informed that this complies with our terms and regulations regarding portability issues.""
Farewell Gamepass. You never failed me. Except for last year when I tried to watch Bengals v Bills on delay but couldn't find anything. Turns out you weren't at fault.
On SM-G781B using BigFooty.com mobile app
- Nov 9, 2012
- 14,042
- 15,793
- AFL Club
- Collingwood
- Other Teams
- 76ers/Rockies
Yeah. No GP this year.
Hopefully can find some reddit streams or something...
Hopefully can find some reddit streams or something...
- Feb 28, 2009
- 37,778
- 35,026
- AFL Club
- Essendon
- Other Teams
- Baltimore Ravens, Atletico
The primary subreddit for that was shut down years ago
- Apr 11, 2002
- 35,621
- 37,178
- AFL Club
- Essendon
- Other Teams
- Iggles, Georgia.
Check back in this thread & you'll find an option. All hail GG.
aussiedude
Pac-12 After Dark 2014-2023
- Feb 7, 2010
- 45,314
- 40,106
- AFL Club
- Collingwood
- Other Teams
- Green Bay Packers, Stanford
- Moderator
- #4,607
New profile pic?
What is the DAZN contact email address? I can’t even get onto my account
- Feb 21, 2006
- 21,367
- 20,497
- AFL Club
- Melbourne
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- Turtles NYJets Celtics Fake Sports
aussiedude
Pac-12 After Dark 2014-2023
- Feb 7, 2010
- 45,314
- 40,106
- AFL Club
- Collingwood
- Other Teams
- Green Bay Packers, Stanford
- Moderator
- #4,610
Thanks guys managed to get hold of them; they got back to me pretty quickly and said they will cancel the auto-renew.
Will wait to read the reviews post week 1 to see if I will re-subscribe
Will wait to read the reviews post week 1 to see if I will re-subscribe
Several weeks ago I lost an hour of my life dealing with Cunz chat. They confirmed the auto-renew was turned off and I'd get an email. No email ever came but I did get a full transcript of the chat.
Yesterday I emailed them to tell them to delete my entire profile with them as I did not agree to my details transferring over etc etc.
They replied today saying they're disappointed that I want the auto-renew turned off and provided instructions how I could do it myself.
Given my linked Credit Card is cancelled I'm not worried but Cunz really deserves their new nickname. I wouldn't be confident that they are capable of actioning anything properly.
- Feb 21, 2006
- 21,367
- 20,497
- AFL Club
- Melbourne
- Other Teams
- Turtles NYJets Celtics Fake Sports
I dealt with them on the chat and recorded and emailed myself a copy of the chat transcript as evidence. I also disallowed the NFL payment in Paypal but haven't seen DAZN in there. I asked their chat support to email me confirmation the autorenew was cancelled and the account disabled but they said they don't send email confirmation (not sure why, this would seem a relatively simple and regulation thing to do) and that the chat transcript is the confirmation.
I then got an email a couple of days later following up my request that I'd logged before going on the chat (as the chat wasn't available the first time) and seeing how they could help. I just ignored the email as it's already dealt with as far as I'm concerned but seems they have shithouse IT that can't handle regulation account actions and doesn't communicate to see what has already been actioned on an account.
Brasher
Premium Platinum
Just got a feedback questionnaire emailed. Questions actually look like they understand they have issues..not the standard rate our service fluff.
Exe Gesis
Kylo was here
If it looks, wakjs and quacks like a duck....i knew day one they werent worth it
Brasher
Premium Platinum
What day is International Pirates Day anyway?
Exe Gesis
Kylo was here
Sept 19
After a strong response they quickly replied apologizing, confirmed the auto-renew was off and asked me to confirm that I wanted my details deleted.
I confirmed that to be the request and they replied once to say it'd been actioned and then received another with:
"Thank you for contacting us.
As requested, we have deleted your account with email ____________ from our database.
We wish you all the best and hope to see you again in the future."
TheGreatBarryB
Hall of Famer
I just cancelled it myself and then emailed then to ask them to cancel for me. This was reply I got ..confirmed by them that’s it’s cancelled. Maybe try that and then have it in writing
- Apr 8, 2006
- 42,841
- 44,627
- AFL Club
- Hawthorn
- Other Teams
- Dallas Cowboys and Texas Longhorns
Be interesting to see what the current cancellation rates are - assuming the trend we’re seeing here is likely happening all across the relevant markets. No one trusts the CUNZ.
aussiedude
Pac-12 After Dark 2014-2023
- Feb 7, 2010
- 45,314
- 40,106
- AFL Club
- Collingwood
- Other Teams
- Green Bay Packers, Stanford
- Moderator
- #4,621
when they get the feedback.
any chance you can post what the questions were? or a link if it was a open questionnaire
Brasher
Premium Platinum
when they get the feedback.
any chance you can post what the questions were? or a link if it was a open questionnaire
Some questions from the survey:
What prevented, or affected your decision, to complete your sign up for a DAZN account/membership? Please select all that apply. (there were about a dozen answer options here ranging from "don't carry what I want to watch" through to "not sure of the membership terms"
It then drills down on the specific reason you gave and then asks for further details.
Another question on whether I watched events, leagues or just general sports content.
From the structure of the survey I think they have specific content/issues they wanted to get feedback on...maybe they are trying because the survey didn't feel like a self gratifying exercise.
Edit: Best avatar on BigFooty
aussiedude
Pac-12 After Dark 2014-2023
- Feb 7, 2010
- 45,314
- 40,106
- AFL Club
- Collingwood
- Other Teams
- Green Bay Packers, Stanford
- Moderator
- #4,623
We can all protest and use it over preseason, until some soft campaigner reports us all.
Logged into gamepass to turn off auto renew, and see there is no option to do so.
So I need to contact DAZN to turn off auto renew? As I can't log into my account t after moving back to Australia from Brazil.
Might just remove card details from PayPal.
- Feb 21, 2006
- 21,367
- 20,497
- AFL Club
- Melbourne
- Other Teams
- Turtles NYJets Celtics Fake Sports
It's a stupid system where they don't just block you out of watching streams they block you out of your account altogether. And the only way to turn off autorenew is to login to your account
