What you mean any members barcodes work?Damn it I wish I hadve read about their server infrastructure sooner grrrr. Ok here are some pointers for tomorrow (sorry peeps that missed out today but if it’s any consolation I too got stuck with shithouse seats for top dollar with a legends membership)
1. Don’t log on anything before 9am, despite the screen saying you’re in the queue (which “technically” you are) you’ll just sit in a pool until all of the traffic entering after the seats go live clears then it will begin processing that pool. The best time to enter is in the first 90seconds after 9.00am.
2. DONT log into your Ticketek account if you have one first before putting in your barcodes and searching for tickets, it just adds an extra field query and since the membership barcode data hasn’t been individualised (hence why any AFL member of any club is able to go in and enter their barcode and it will allow them to buy tickets as long as it’s a valid number grrrr) it’ll be trying to match to fields that don’t exist and you’ll end up timing out (it’ll take a while to time out and cocktease you with the queue countdown screen, but you will time out) and wasting your time so don’t be tempted thinking it will save time later, it doesnt
3. When you finally get to the screen that asks you what ticket type you want, don’t select Best Available or Any Area - you’ll have a far better chance if you make your request short and specific so it searches less tables eg. so choose Category 3, Ponsford Stand etc
4. Having a number of browsers open on the same computer all in the queue will not increase your chances of getting in, it is more likely to time you out but your tabs won’t recognise your connections’ dropped and it’ll keep spinning making you think you’re still in the queue. You’re not.
5. Be careful if you’re using wifi or a WLAN at work, especially if you’re using your mobile or a tablet to buy tickets - there seems to be some particularly dodgy logic in their appserver that appears to flag mobile and tablet users as bots when they’re real live humans and locks them out...I suspect their antiscalping security program is detecting the concurrent connections from the same IP from different devices so it locks them out, as from anecdotal Twitter evidence it appears they also get the angry robot on their laptops as well. This goes for the Ticketek app too, all it does is redirect to an iframe of the mobile server which looks like another connection. Just turn off wifi and use your phones 4G
6. For what it’s worth too, non-tech related, it appears to be easier to get 2 tickets together than say 5-6 in a batch, so if you have to buy a bunch maybe think of splitting them up you’ll have better luck that way.
Oh, and make sure in your browser settings you have “Accept third-party cookies” turned ON and your security settings aren’t blocking JavaScript. So if you’ve got Platinum Membership - https://www.bigfooty.com/forum/account/upgradesor similar turn it off
You telling me eagles members could have bought tickets to our game today? No way.
