News 2018 Finals ticketing info and questions (See the other thread for ticket trading)

[Maggie5]

When's everyone hopping in the queue?

9.00 and not a second earlier.

 

[AmericanMustard]

You will be right Maggie5.

Make sure you use your phone also.

It still pisses me off the Tigers supporters could select the Collingwood members tab yesterday. Bullshit system.

I will be there anyway shouting loud and proud.

The whole system is a joke and unfortunately it only really takes an event with these two teams to bring out the flaws, by then it's too late.

Nothing pisses me off more than the scumbags who buy tickets with no intention of going, or supporters of other teams which will happen today. I can handle Richmond muppets in our area, just pour beer on them every time we kick a snag.

 

[Kirby]

9.00 and not a second earlier.

Yeah, before the semi i hopped in at about 8.40am and was placed in a queue that didn't let me in for ages.

 

[EddiesBigBucks]

Yeah, before the semi i hopped in at about 8.40am and was placed in a queue that didn't let me in for ages.

Yeah had a quick look just then and placed me straight in the queue

 

[neilk]

Damn it I wish I hadve read about their server infrastructure sooner grrrr. Ok here are some pointers for tomorrow (sorry peeps that missed out today but if it’s any consolation I too got stuck with shithouse seats for top dollar with a legends membership)

1. Don’t log on anything before 9am, despite the screen saying you’re in the queue (which “technically” you are) you’ll just sit in a pool until all of the traffic entering after the seats go live clears then it will begin processing that pool. The best time to enter is in the first 90seconds after 9.00am.

2. DONT log into your Ticketek account if you have one first before putting in your barcodes and searching for tickets, it just adds an extra field query and since the membership barcode data hasn’t been individualised (hence why any AFL member of any club is able to go in and enter their barcode and it will allow them to buy tickets as long as it’s a valid number grrrr) it’ll be trying to match to fields that don’t exist and you’ll end up timing out (it’ll take a while to time out and cocktease you with the queue countdown screen, but you will time out) and wasting your time so don’t be tempted thinking it will save time later, it doesnt

3. When you finally get to the screen that asks you what ticket type you want, don’t select Best Available or Any Area - you’ll have a far better chance if you make your request short and specific so it searches less tables eg. so choose Category 3, Ponsford Stand etc

4. Having a number of browsers open on the same computer all in the queue will not increase your chances of getting in, it is more likely to time you out but your tabs won’t recognise your connections’ dropped and it’ll keep spinning making you think you’re still in the queue. You’re not.

5. Be careful if you’re using wifi or a WLAN at work, especially if you’re using your mobile or a tablet to buy tickets - there seems to be some particularly dodgy logic in their appserver that appears to flag mobile and tablet users as bots when they’re real live humans and locks them out...I suspect their antiscalping security program is detecting the concurrent connections from the same IP from different devices so it locks them out, as from anecdotal Twitter evidence it appears they also get the angry robot on their laptops as well. This goes for the Ticketek app too, all it does is redirect to an iframe of the mobile server which looks like another connection. Just turn off wifi and use your phones 4G

6. For what it’s worth too, non-tech related, it appears to be easier to get 2 tickets together than say 5-6 in a batch, so if you have to buy a bunch maybe think of splitting them up you’ll have better luck that way.

Oh, and make sure in your browser settings you have “Accept third-party cookies” turned ON and your security settings aren’t blocking JavaScript. So if you’ve got Platinum Membership - https://www.bigfooty.com/forum/account/upgrades or similar turn it off

Nice information there but I'd question point 3. I selected Category 1 and it came back saying allocation exhausted. Went back to Best Available and came through with 2x Cat 1 seats immediately.

 

[MagpieJoel]

The address for the mobile site was http://m-hot4.ticketek.com.au/

Change the hot4 to hot3 and it works much quicker

Anyone tried this today?

 

[EddiesBigBucks]

Anyone tried this today?

yep, still stuck in a queue

 

[MagpieJoel]

yep, still stuck in a queue

Trying it on one of the phones.

 

[Cousin of Daicos]

Playing the waiting game. Took 40 minutes ot get through yesterday. Should theoretically be quicker today. Less AFL Members than there are Regular Members.

 

[EddiesBigBucks]

Trying it on one of the phones.

Still not working

 

[unplugged]

I'm in the queue, already preparing myself for disappointment.

 

[Cousin of Daicos]

I'm trying Hot2 as the server. It's an AFL one.

 

[EddiesBigBucks]

I'm trying Hot2 as the server. It's an AFL one.

any luck?

 

[Maggie5]

Got to the ticket page and will not accept my numbers.

 

[EddiesBigBucks]

Got to the ticket page and will not accept my numbers.

wtf

 

[Cousin of Daicos]

any luck?

Nah. In a queue. Closed and left the same 2 I had up yesterday running.

2 separate computers. One on Chrome, one on Firefox. Got my membership barcodes on text edit and sticky notes waiting to copy and paste in

 

[welshm69]

How's it all going for AFL members this morning?

#TicketekFail?

 

[EddiesBigBucks]

not enough tickets to match request heck

 

[MagpieJoel]

Still not working

Worked for me.

Shit tickets though. Not really happy, but whatever. Haven't sat up the top in a while.

 

[neilk]

Was able to get through on phone using hot3 straight away while desktop still in queue but 2x best available came back allocation exhausted.

 

[CFC2010]

Got to the ticket page and will not accept my numbers.

Take your time Maggie5 at least you're in.

 

[Kirby]

I got through after 14 mins and was purchasing 3 tickets. Got Q24, row Z.

Shit tickets but at least I'm in. Good luck to everyone else!

 

[Maggie5]

Logged out and went back in and then accepted. M23, 2 tickets. Phew!
Bullshit system!!!!

 

[manicmagpie]

This is more stressful than last Saturday night.

 

[MagpieJoel]

Was able to get through on phone using hot3 straight away while desktop still in queue but 2x best available came back allocation exhausted.

Hot4 still refreshing on my PC. Phone went through entire 10 mins looking for a better ticket. It definitely works quicker. My wife got through on hot4 on mobile as well, but didn't need it.