Mod. Notice 2018 finals ticketing - update (10/9): semi-final member tix on sale now (AFL members tomorrow)

[hk89]

Great thing is - since they have deleted that tweet their most recent tweet now states "Site is up and running. Thousands of fans are transacting right now".

Great job, social media team!

Yes. Comical Ali surely leads their social media team. I think "transacting" may mean, sharpening pitchforks, finding a noose, and rigging up a gallows. Not the Lynch mob I was hoping to be a part of.

 

[The Cryptkeeper]

Finally some common sense.

Q. Why are all games on sale at once?
A. The new times to be communicated shortly will ensure the SCG final and two MCG finals will be released at different times.

Notice that there was no direct answer to the question though?

Weak as piss.

 

[Dixie Flatline]

Is there anything to stop them from utilising a cloud based provided like AWS for certain sale events? Would it make a difference?

Maybe someone with a bit more technical knowledge could chirp in.

I'm not someone with technical knowledge but work in the industry.

Ticketek runs off MongoDB Atlas, which is a database-as-a-service offered by MongoDB. Supposedly the advantage of cloud infrastructure is that as demand increases, you can add extra capacity and as demand tails off, you can reduce the extra capacity - it's called "elasticity".

Clearly someone within Ticketek or their contractor, MongoDB, miscalculated the level of demand this morning, especially as the AFL set a four hour window for club members to buy tickets first.

Here's a link to a press release put out 12 months ago by Ticketek on their move to MongoDB:

http://www.t-e-g.com.au/2017/09/05/ticketek-migrates-to-mongodb-atlas-to-improve-digital-experience/

 

[badgrill]

I have a feeling not much has been selling, and when it is back "UP" later, there will be lots of good tix available.

Keep trying. It happened last year with AFL members. ******* Ticketek

Hey, Shakey - do you know how many Standing Room tickets are available in the AFL Members?

 

[Jaeger]

 

[The Cryptkeeper]

Is that in relation to all tickets or just standing room tickets?

 

[Lotus]

Is that in relation to all tickets or just standing room tickets?

Looks like all the member pre-sale tickets.

Just received SMS from the club so will just need to wait and see.

 

[hk89]

Fits in well with the AFL's finals slogan this year "Don't believe in never". I'm starting to believe.

 

[SHAKESPEARE]

Hey, Shakey - do you know how many Standing Room tickets are available in the AFL Members?

1752

 

[Ned Ryerson]

AFL now trolling me about not being able to get tickets:

 

[Dixie Flatline]

MCG via its twitter account suggesting tickets will not be back on sale for club members today.


Ergo, watch the system crash again tomorrow when AFL members try to buy their tickets.

 

[OhhhhhCyril]

Any news guys? bloddy frustrating

 

[Dixie Flatline]

Matt Cudworth is the Chief Technology Officer at Ticketek. Here's an interview with him from July 2018 about how Ticketek prepares for peak traffic events (e.g., finals).

https://itbrief.com.au/story/exclusive-interview-matt-cudworth-how-ticketek-crunches-big-numbers/

 

[OhhhhhCyril]

club members tickets no longer on sale.. well ****ing shit.. awesome news

 

[hk89]

Matt Cudworth is the Chief Technology Officer at Ticketek. Here's an interview with him from July 2018 about how Ticketek prepares for peak traffic events (e.g., finals).

https://itbrief.com.au/story/exclusive-interview-matt-cudworth-how-ticketek-crunches-big-numbers/

I believe those details are out of date. Latest peak traffic preparation method:

 

[MrPremiership]

Amazing that Ticketek can be so incompetent, on a regular basis, and still keep their gig.

 

[MrPremiership]

Got my tickets this morning after about 1hr of issues. Q56.

 

[blue harvest]

Matt Cudworth is the Chief Technology Officer at Ticketek. Here's an interview with him from July 2018 about how Ticketek prepares for peak traffic events (e.g., finals).

https://itbrief.com.au/story/exclusive-interview-matt-cudworth-how-ticketek-crunches-big-numbers/

'Our platform is internationally recognised for its reliability and scalable transactional capability'

Lol

 

[Randall Stevens]

'Our platform is internationally recognised for its reliability and scalable transactional capability'

Lol

Great work BH, you genuinely should email that quote to as many media outlets as you can, see if anyone is willing to embarrass Ticketek.
The amount of busy peoples time they have wasted today with their incompetence is staggering.

 

[Ned Ryerson]

'Our platform is internationally recognised for its reliability and scalable transactional capability'

Lol

Internationally recognised = a shop that makes tea towels in Equatorial Guinea checked it out and went ‘hey this system is okay!’.

 

[bradburygold]

I had mine in my email inbox after 5 minutes, was well prepared but think I am the only one as it was seats 1+2 literally in the first bay. Dont hate me.

 

[Ned Ryerson]

I had mine in my email inbox after 5 minutes, was well prepared but think I am the only one as it was seats 1+2 literally in the first bay. Dont hate me.

All my scorn is reserved for Ticketek, not fellow Hawkers who endured this morning and prevailed.

 

[Gralin]

1752

those are the old numbers now that people are in general fatter its only 1681

 

[Ned Ryerson]

those are the old numbers now that people are in general fatter its only 1681

I always do the maths on the average weight/maximum number of people elevators have listed to see if they are well out of whack now that people are generally heavier.

Yup, I am a weirdo.

 

[IBleedBrownNGold]

Was I the only one who got their tickets within 2 minutes of it opening at 9? Despite me freaking out about the 500 tickboxes I didn’t tick each time I hit ‘submit’!
Hopefully all those affected can get some tickets in the end. Good luck, guys.