Yes that was bullshit. Rows and rows of seats with plastic bags on them as people were "saving" them.Fair post.
If I have to point to one thing which is making it a worse experience its the extent to which its been oversold. Sat all half decent seats were gone by about 315 - almost an hour before the game.
I queried the staff and was told there wasn't much they could do.
Utter bullshit