Mod. Notice 2018 finals ticketing - update (10/9): semi-final member tix on sale now (AFL members tomorrow)

[kimbopen]

I suspect if one goes down they both do.
I think last year's Tigers QF I was trying both and couldn't do anything until they fixed it at 9:30.

However I've always found the mobile site there is no waiting, whereas the desktop site you get put in a queue.

I'll be using the mobile site for the first time today. Will see how it goes!

 

[Threadkilla]

Crashing already by the looks. Anyone else having trouble?

 

[Jaeger]

**** ticketek

 

[Lotus]

Crashing already by the looks. Anyone else having trouble?

No luck, keep trying.

 

[Dixie Flatline]

Crashing already by the looks. Anyone else having trouble?

I was lucky enough to get through and get my tickets, but there's a lot of tweets critical of Ticketek on Twitter about their system.

I don't think it's helped by the fact that club members only get a four hour window to buy tickets. In 2016, for example, club members had 30 hours to buy tickets before they were released to the general public. So now if you're a club member, you have to log on ASAP and buy tickets before they're snapped up (especially to our qualifying final). Puts a lot of stress on Ticketek's infrastructure.

But on the other hand, with how cloud computing works, there really shouldn't be an excuse for Ticketek to not scale up their infrastructure in anticipation of high demand at finals times and then scale it down at other times of the year.

 

[BigRough]

Was hoping to go with a Richmond-supporting mate, Ticketek refused to accept mixed membership barcodes when booking. Now the site has crashed, of course...

 

[Gene Simmons]

I was in the queue in both the desktop & mobile sites... once 9am hit, I got through on the mobile site while the desktop site crashed... Clearly mobile site is the way to go!

 

[Walshawk]

Had seats. Crashed on payment. Can’t get back in

 

[Pessimistic]

yep got in but crashed during selection

 

[Tex9798]

Got through on mobile site within a couple of mins.

At the payment it said it failed but my CC was charged and I got confirmation email with e-Tickets.

Once again mobile site is the way to go.

First week is normally the worst.

Can't be too crticial of Ticketek, not their fault there is more demand than supply.

 

[blue harvest]

Mobile site running but very slow

 

[spudmaster]

keep getting to either seat selection stage or payment stage on mobile site but keeps timing out.
incredible frustrating.

 

[Pessimistic]

Because its so bad, so many people set up 2 or 3 devices on the site so it makes the whole situation worse

 

[blue harvest]

I've just got the please wait, we are processing message after selecting how many tickets I want

 

[blue harvest]

Just got thrown completely out with 4 min left on the timer

 

[Niko_52]

Had seats. Crashed on payment. Can’t get back in

Have you been charged? Same thing is happening to me and i have been charged for my 'tickets''

 

[spudmaster]

same here, blue harvest. it seems to be crashing/timing out at that stage now.

 

[blue harvest]

Now mobile site not letting me in at all. '503 service unavailable'
Desk top stite in the queue at first page

 

[Jaeger]

 

[Rushed_Behind]

F*** Ticketek and their maker.

 

[blue harvest]

FU Razor and Meredith too

 

[Lotus]

I guess this 5 seconds refresh is better than the 15 seconds page. My bad to forget the password and need to reset it and back in the queue.

 

[Walshawk]

Have you been charged? Same thing is happening to me and i have been charged for my 'tickets''

You are a lifesaver. Just check my Visa balance and there is a debit.

 

[Strapping Young Lad]

Had seats. Crashed on payment. Can’t get back in

Exactly the same for me. Can’t even get the main website to load now.

I am absolutely seething.

 

[DEECEE]

Site falling over faster than Selwood in a tackle